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General Request
[HQ/Local]

Get help with applications, access, and other IT needs.

Development Request
[HQ]

Request an application enhancement.

Data Request
[HQ]

Request data extraction or modification.

IT Equipment Request
[HQ]

Request, update, or return IT equipment.

Network Request
[HQ]

Request network access or configuration changes.

Incident register

Quick action is required because it is difficult to perform tasks through the system.

Server Request

I'd like to request for scale-up or firewall of AWS, SongDo IDC.

Security

I'd like to fill out a security review and exception request.

Authority

I'd like to request for a authority or an extension of the system.

Remote support

Customer support center directly connects to the customer computer and solves the problem.

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