① Sales Organization: Enter the sales organization concerned.

② Sales Document Type: Select Normal or Return.

③ Customer: Enter the customer code of store to execute return. (Enter the customer code of integrated storage location in case where the customer and the sold-to party are different such as integrated online storage location.)

④ Sold-to party: In general, the customer code is automatically entered when the customer is entered. (Enter the code of actual sold-to party in case where the customer and the sold-to party are different such as integrated online storage location.)

⑤ Sales Date: Enter based on the actual return date.

⑥ Display: Execute after entering the above information exactly.

① Check the entered information such as Sales Org./Sales Doc. Type/Customer/Sold-to party/Sales date.

② If there is any error in the entered information, you can modify it by clicking on the [Initialize] button.

① There exist buttons on the upper side of the Item section. Enter the item by clicking on each button.

- Add Row: A row is added so that you can enter the return information and "FOC", "Material", "Sales Qty", "∑Final Amt" fields are activated.

- Delete Row: You can delete the row that you’ve selected on the left side.

- Format Download: You can download the Excel format for mass order creation.

- Data upload: You can upload the Excel file for mass order creation.

- Create Request: Save the return order information directly entered or uploaded and create the order.

① Status light check: Enter the material code and the quantity, and then check the status light on the right side. If there is a problem, refer to the corresponding information to figure out the reason for the problem and process it again.

- List/Exclusion: Check if the sales (return) are possible per channel.

- Stock: Check if there is enough stock to be sold for the order quantity. (In case of return, it doesn’t have to be considered.)

- Price: Check if there is the price information for the corresponding material. (You cannot return without price.)

② Material: Enter the material according to the return result to be entered.

③ Sales Quantity: Enter the quantity according to the return result to be entered.

④ Final Sales Amount: Enter the final sales amount according to the return result to be entered.

⑤ FOC: You should tick when you return free goods and the D/C amount is automatically entered for the order amount. In case of free goods return, you should tick FOC instead of entering 0 in the Final Sales Amount field.

① When you finish entering the values, click on the [Create Request] button to request return order creation.

② When a pop-up appears saying “Data will be saved continue?” Check again if the order details are correct and process it.

③ For the chain store return order created in SAP based on the saved order detail, the return is automatically processed right after the request. The sales are processed in a separate program in the following steps: ①Document aggregation, ②S/O creation, ③D/N - G/I, ④Billing

Return order progress status report is a report to check whether the return result is correctly processed per customer. You can execute it by entering search conditions in each field.

① Organization Info: Enter the organization information to display.

- Sales organization: Enter the sales affiliate concerned.

- Sub Sales Channel: When necessary, enter the sub-sales channel of the order to display.

- Sales office: Enter the sales office concerned. If you want to see all sales offices, enter ‘*’.

② Order Info: Enter the order information to display. If you don’t enter anything, all the information is displayed within a limited range.

- Customer: Enter the customer code of store where the return has been carried out. (Enter the customer code of integrated storage location in case where the customer and the sold-to party are different such as integrated online storage location.)

- Sold-to party: In general, sold-to party is same as customer, so enter it only when they are different. (Enter the code of actual sold-to party in case where the customer and the sold-to party are different such as integrated online storage location.)

- Order Type: When necessary, enter the order reason of the order to display.

- Sales Document: When necessary, enter the return document of the order to display.

- Material: When necessary, enter the material of the order to display.

- Sales Date: Enter based on the actual return date saved.

③ Option: You can display the report at Customer/Sales Document or Sales Document level.

④ Parallel Pro.cond: Max blocking factor is a number to call up the record at the optimum unit when extracting the sales result and the user doesn’t need to modify it (only for system administrators).

⑤ Execute: Enter the appropriate field value for search conditionsand then execute.

When you execute the report, the return order status is displayed corresponding to search conditions.

You can check the following information in the progress status display screen.

② Detail per customer (upper screen): Status display per document, Sales Date, Customer, Sold-to party, Total Sales, Consumer Sales, Commission, A/R etc.

③ Detail per order (lower screen): Status display per document, Sales Date, Sales Document, Material, Order Quantity, Discount Amount, Mileage Amount, Commission, Supply Price, etc.