1. Creation of sold-to party/ship-to party/bill-to party/payer /collect-to party (SAP)
(1) Create customer when customer creation requirements occur.
(2) Enter information about a customer
(3) Save entered information and create a customer
1.1 Customer creation– XD01
| Description | Transaction that creates customers when new customers are generated. |
| Menu Path | |
| System | SAP |
[Numbering rules per customer account group/sales org. -> Only Korea]
| Account Group | Sales Org. | Sales Org. Name | From No. | To Number |
| 1000 (sold-to party) 1100 (ship-to party) | 1100 | AmorePacific | 0011000000 | 0011999999 |
| 1200 | Etude | 0012000000 | 0012999999 | |
| 1300 | Innisfree | 0013000000 | 0013999999 | |
| 1400 | Amos | 0014000000 | 0014999999 | |
| 1500 | Cosvision | 0015000000 | 0015999999 | |
| 1600 | eSpoir | 0016000000 | 0016999999 | |
| 5000 | PacificGlas | 0050000000 | 0050999999 | |
| 5100 | PacificPackage | 0051000000 | 0051999999 | |
| 5200 | Jangwon | 0052000000 | 0052999999 | |
| 5300 | PacificPharma | 0053000000 | 0053999999 |
[Numbering rules per customer account group/sales org. -> Only Overseas]
| Account Group | Sales Org. | Sales Org. Name | PreFix | From No. | To Number |
| 1000 (sold-to party) 1100 (ship-to party) | CN10 | AmorePacific SHA | CN | 000001 | 099999 |
| CN12 | Etude SHA | CN | 200000 | 299999 | |
| CN13 | Innisfree SHA | CN | 300000 | 399999 | |
| CN20 | AP Plant SHA | CN | 900000 | 999999 | |
| FR10 | Pacific Creation | FR | 000001 | 099999 | |
| FR40 | AnnickGoutal | FR | 400000 | 499999 | |
| FR45 | AnnickGoutal UK | FR | 400000 | 499999 | |
| HK12 | Etude HK | HK | 200000 | 299999 | |
| HK13 | Innisfree HK | HK | 300000 | 399999 | |
| ID10 | Laneige ID | ID | 000001 | 099999 | |
| JP10 | AmorePacific JP | JP | 000001 | 099999 | |
| JP12 | Etude JP | JP | 200000 | 299999 | |
| MY10 | AmorePacific MY | MY | 000001 | 099999 | |
| MY13 | Innisfree MY | MY | 300000 | 399999 | |
| SG10 | AmorePacific SG | SG | 000001 | 099999 | |
| SG12 | Etude SG | SG | 200000 | 299999 | |
| SG13 | Innisfree SG | SG | 300000 | 399999 | |
| TH10 | AmorePacific TH | TH | 000001 | 099999 | |
| TW10 | AmorePacific TW | TW | 000001 | 099999 | |
| TW13 | Innisfree TW | TW | 300000 | 399999 | |
| US10 | AmorePacific US | US | 000001 | 099999 | |
| VN10 | AmorePacific VN | VN | 000001 | 099999 |
(1) SAP automatically creates sold-to party (1000) and ship-to party (1100) codes
(2) Enter bill-to party (1200) codes manually (code creation rule: B + company code (1100) + ***(serial No.))
Korea : When rep. bill-to party is created, share this with the MD teamà MD creates bill-to parties for each company.
Overseas : When rep. bill-to party is created, sharing with MD team is not required.
(3) Collect-to party (1400)codes are the same as bill-to party codes (P + sales org.(****) + ***(serial No.))
There is no rep. collect-to party in overseas affiliates.
(4) Enter affiliate(2000) codes manually (AA + company code of counterpart affiliate + **(serial No.))
In the case of affiliates related to logistics sold-to parties, use serial No. 01 to 49.
In the case in which 50 or greater numbers are required for a certain affiliate,
AB + company code of counterpart affiliate + **( serial No. 01 ~ 49)
(5) Enter codes of customers forFOC(3000) manually(code creation rule : S + profit center)
(6) Enter hierarchical customer(3200) codes manually
Use this customer code when you display performance results with the upper-level customer concept that binds individual customers.
(7) Plant (3400)codes are created manually and used for stock transfer.
| Acct. Group | Acct. Group Name | Auto Creation_Y/N | Numbering Rule | Need to Notify MD_Y/N |
| 1000 | Sold-to party | Auto | Refer to manual | Need to notify after creation (need to confirm sales type) |
| 1100 | Ship-to party | Auto | Refer to manual | No need |
| 1200 | Bill-to party | Manual | B + company code (1100) + ***(serial No.) | Korea : Need to notify before creation(Explain numbering rule & create additional bill-to party) Overseas : not Need to notify |
| 1300 | Payer | |||
| 1400 | Collect-to party | Manual | P + company code (1100) + ***(serial No.) | Need to notify before creation (Explain numbering rule & create additional collect-to party) |
| 2000 | Affiliate | Manual | AA + company code of counterpart affiliate + **(serial No. 01 ~ 49) AB + company code of counterpart affiliate + **( serial No. 01 ~ 49) | Need to notify before creation (Explain numbering rule) |
| 3000 | Internal customer | Manual | Same as profit center | No need |
| 3200 | Hierarchical customer | Manual | H or Q or T + *****(serial No.) | No need |
| 3400 | Logistics customer | Manual | S + storage location code + ***(serial No.) | Creation by MD |
1.1.1. Customer creation screen
① Account group - Enter a customer type you want to create. 1000 : sold-to party 1300 : payer 1100 : ship-to party 1400 : collect-to party 1200 : bill-to party 2000 : affiliate 3000 : Internal customer (for FOC) 3200 : hierarchy node3400 : plant, storage location ②Customer - SAP customer codes are automatically or manually created for each account group. - Automatic creation: sold-to party, ship-to party - Manual creation: bill-to party, collect-to party, affiliate, internal customer, hierarchy node, plant (storage location) ③Company code - You must enter the company code for all customer account groups excluding ship-to party and hierarchical customer. ④Sales area(sales org./distribution channel/product group) - You must enter Sales Area for all customer account groups. ⑤ Reference(customer/company code/sales org./distribution channel/reference product group) - If you create a new customer by referring to existing customer codes, enter similar data. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
① Name - Name of the customer generally used in SAP. - Name of the customer in this field can be the official name of the customer. But, enter the name Amore uses, instead of the official name. Ex) In the case of ETDUDE at Shilla Duty Free Shop, both the name Amore uses and official name are used. Name 1: Shilla Duty Free Shop Incheon Airport Official name: Hotel Shilla Incheon Airport Duty Free Shop ②Search terms - Enter search terms to display corresponding customers. ③ Street Address (1) Street No./House No. - Enter detailed address after road name and No.(Street No. and House No.) (2)Zip code/city - Zip code: Enter numbers only, excluding ‘-‘. - City: enter up to road name and No. (3)County/Region - Country: Enter the country code of the corresponding customer - Region: Enter the region code of the corresponding customer - Transport zone: Enter this value by clicking (additional field button) on the right side. The person in charge of customer creation enters this value after getting confirmation from the logistics team, and if there is no information, leave this field blank for a change later. - Region structure grouping: Enter the region code of the corresponding customer. ④ Communications (1)Language - The language used for text input during customer creation - In general, you should enter the language used by the corresponding affiliate. - Enter EN for export customers. (2)Telephone/mobile phone/fax/e-mail - Enter detailed contact information for the corresponding customer. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
※ Affiliate: You must enter the corresponding affiliate during creation of the account group 2000. You cannot enter this value for other accounting groups.
① Legal status - The attribute used to manage legal status of the corresponding customer by financial/accounting teams (ask the accounting team). - Legal status “10” must be entered for overseas affiliates. ② Tax information (1)Resident registration No.: For Korean, enter the resident registration No. of the corresponding customer’s representative. (optional) (2) Business registration No.: Enter the business registration No. of the corresponding customer. (mandatory) - Korea (3) Tax No.: enter the Tax No. of the corresponding overseas affiliate. (not used in Korea) (4) Name of representative: Enter the name of the corresponding customer’s representative. (5) Industry type - The classification according to the sales method of product or trading goods - Enter the industry type of the corresponding customer (6) Business type - The classification according to product or trading goods being handled. - Enter the business type of the corresponding customer | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
① Reconciliation account - Enter the reconciliation account in which the sales of the corresponding customer is posted. - Reconciliation accounts that you can enter for each sales type are automatically controlled.
- Account Group 2000 : In the case of the sales type “10,” enter “110901030 A/R-Korean affiliate” In the case of the sales type “90,” enter “110901110 A/R-Overseas affiliate” - For Account Group 3000 only, enter “111301010 A/R Non-trade -General.” ② Sort key - Enter ‘000’ for all account groups ③Cash mgmt. group - Enter ‘CUSTOMER’ for all account groups | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
① Payment terms - Enter payment terms reflected during collection from the corresponding customer - The entered payment terms should be the same as the payment terms in the sale area data. ② Risk category - Key data that determine whether a logistics customer should be controlled for credit limit. - Enter the risk category that fit the customer’s conditions after checking the entry list. - U.S. affiliate: In the case of customers needing credit limit management, enter US0. - Chinese affiliate: In the case of customers needing credit limit management, enter CN0. - Other overseas affiliates: enter 910. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
① Sales order (1)Sales district - The identifier of the sales area used in order to analyze customer sales as per region. - One sales district is mapped with one sales organization. - AESTURA (sales organization5300) uses regions in Korea (2) Sales Office - Enter sales offices under sales organization - For overseas affiliates, register customer pricing procedure according to sales types.
- Exception 1: For China, if transactions are made from CN20 to CN10, enter 8. - Exception 2: If customers subject commission payment, enter 2.
(3) Sales Group - Used to divide a sales office - In the case of chain store customers (sales type 40), enter Z1 in the Price List field. - In the case of FOC customers (account group 3000), enter Y1 in the Price List field. (4) Customer group: Companywide customer classification system that takes distribution channel into account. (5) Currency: Enter the currency used in trading with the corresponding customer. ②Pricing group/statistics (1) Pricing group: no separate entry needed (2) Customer price procedure: the identifier used to determine pricing rules of the corresponding customer (3) Price list: the identifier used to determine prices for each distribution channel of the customer separately. (4) Customer statistics group: the factor used to determine whether to reflect in the sales information system (SIS)(always enter ‘1’) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
①Delivery Priority: Manages delivery date information - Delivery dates are set for each customer (specific day, Mon/Wed/Fri, Tue/Thur) - This data is used in logistics during DN creation in logistics. ② Shipping Conditions: conditions for delivery. These are defined with the grouping identifier for departure points. ③ Delivery Plant - Managed by entering the plant where stock is shipped in the customer master. - Used in Logistics Execution to make delivery to a specific customer. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
① Payment terms - Define the conditions for payment made by the corresponding customer. - Enter the value identical to the payment terms of the company code data. - Used to manage A/R maturity date, turnover period, and criteria for non-performing liabilities. ② Account assignment group - Defines the sales account to be linked to the accounting document for billing. ③Tax classification code - Used to assign tax codes for order placement and billing. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
※ If not entered separately, the corresponding customer code is entered. (If bill-to party, collect-to party, and ship-to party are different, enter them on this screen during customer creation.)
① Partner role - Enter the sold-to party code in all partner role fields on the initial screen.
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① Customer Status - Defines customer-specific status (creation in progress, closure, etc.) - Controls the availability of creation by checking customer-specific status during creation of sales documents, such as order document. - You need to use a separate T-code (XD05) to suspend and close a customer. ② VAT Business Place(Only Korea) - Tick the VAT business place checkbox if the tax classification code of the corresponding customer is 3 (KR] chain store/store/direct sales(10%).
(1)Customer category - The classification type that considers distribution channels per affiliate for customer. - This is linked to listing-allowed groups and used to analyze channel-specific performance of the sales process. (2) Sub sales channel - Detailed classification for customer sales channels - Used to analyze sales trends of customer sales channels - Used as key data for allocation, return, and demand plan - Sub sales channels that can be entered for specific sales office and sales group are pre-defined. (3) Distributor - Used to analyze sales results as per distributors - Korea : If the distributor is omitted when you try to create or change the customer master whose account group is 1000 (sold-to party) and customer category is 'A302', 'A303', 'A305','A353', 'A401','A551', 'A552', 'A553', 'A554', and 'A555, ' you will see the error message reading “The corresponding customer category needs the entry of distributor.” (4) Free goods group - Used to assign free goods automatically when orders are entered - Among overseas affiliates, only U.S. affiliates use free goods groups.
(5) Listing/exclusion group - Used in the listing of sale-available products/trading goods when orders are entered. - Listing groups are defined based on distribution channels for Korean affiliates and product groups for overseas affiliates. - French affiliates don’t use listing/exclusion groups. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
[Additional Data for China] ① Branch - To classify branches, enter sales organizations in the Branch field. ② Main Brand - Enter main brands, which were entered in Attribute 6, in Additional Data. ③ Province - Enter provinces, which were entered in Attribute 7, in Additional Data. - Select the province in which the corresponding customer is located. ④ City - Enter cities, which were entered in Attribute 8, in Additional Data. - Select the city in which the corresponding customer is located. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
[Additional Data for Taiwan] ① Main Brand - Enter main brands, which were entered in Attribute 6, in Additional Data. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
[Additional Data for the U.S.] ① Department Store - Enter departement store codes, which were entered in House Number, in Additional Data. ② Shop code - Enter region codes, which were entered in Location Code. ③ Industry - Enter industries, which were entered in Control Data, in Additional Data. ④ US Region code - Enter sales offices in the S Region Code fields. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
[Additional info for France] ① Enseigne Grade - Enter Enseigne grades, which were entered in Customer Group 3, in Additional Data. ② Enseigne Code - Enter Enseigne codes. ③Rebate Group - Enter rebate groups in Additional Data. ④ Sales Area - Enter the region of the corresponding customer to see sales per sales area. ⑤ Sales Class - Enter the detailed group of the customer, which was entered in Customer Group 2. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
① Customer type - The identifier defining the types of logistics customers - Used by the FI team to manage collection and invoice issuance for each customer. - Enter 92 in the case of the account group 1200 (rep. bill-to party). ② Sales type -To check the type of sales recognition in order to ensure correct accounting posting. - The sales office enters in the customer master the data for customer account determination procedure for each sales type entered. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
[Data verification logic applied during customer creation]
| Item | Description |
| Field status mgmt. | The combination of account group and sales org. Used to control required/optional/hidden characteristics of specific fields on customer master. Though included in the same account group, a certain sales org. needs entry of specific fields. This logic is required to respond to these cases. |
| Sales type control | Used only for Korean affiliates Sales type 20 ([Consignment stock purchase] Collection of VAT for sold quantity) Sales type 21 ([ Consignment stock purchase] Collection of VAT for supplied quantity) |
| Sort key and cash mgmt. group control | Uses sort key and cash mgmt. fixed values Sort key: enter 000 Cash mgmt. group: enter Customer |
| Payment terms | Checks if the payment terms in the company code data are the same as those in the sales area data. |
| Delivery plant | Controls to ensure the mandatory entry of delivery plants of all sales organizations excluding Jangwon’s sold-to party and ship-to party. |
| Salesperson’s partner function control | Checks the entry of salesperson’s partner function_Y/N for a specific sales org.’s sold-to party. |
| Customer status control | Controls to ensure the mandatory entry of customer status for sold-to party, bill-to party, payer, affiliate and internal org. |
| Customer status change mgmt. | Checks if the account balance of the corresponding customer is 0 during the application of the customer status 90 (closure). |
| Sub sales channel control | Controls to ensure the mandatory entry of sub sales channel for sold-to party, affiliate and internal org. (required for each account group) |
| Sub sales channel validity check | Checks the entry of the sub sales channel allowed for the sales office and sales group entered in customer master. |
| Distributor control | Enters distributor mandatorily for the customer master that has a specific customer category. The customer categories that need entry of distributor: A302, A303, A305, A353, A401, A551, A552, A553, A554, and A555 |
| Sales office/ sales group control | Controls to prevent sales office/ sales group from being changed online. Change is allowed only once a month (The change information saved in SAP is applied on the first day of every month.) |
| Sales org. expansion control | Controls to prevent one customer master from being expanded to two sales orgs or more. |
| Partner function check | Checks if sold-to party is the same as payer for Korean affiliates |
| Checks for duplicate creation of customers | Checks duplicate creation by checking customer master’s main field data. If there are customer masters with the same business registration number, an error messages appears à Request the check from the PIC of customer creation àEnter after checkingàcustomer creation is completed. |
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