1. Create orders
1.1 Create sales orders– ZSD10010
1.1.1 Order creation (direct input)
| Description | Assign one sold-to party and one ship-to party to create a sales order in ERP. | ||
| Menu Path | |||
| System | SAP R3 | ||
※ In general, for customers using POS (those designated as ‘Normal Customer-EDI/POS’ in the customer master), general order/return through SAP is not possible. In that case, you can change it to ‘General Customer ’through the PIC of master management and create an order in SAP. Also, the authority is separately managed so that for the part of users of AP Group, even EDI/POS customers can place an order in SAP. ※Appendix: Order Type Mapping table(refer to order type, order reason, usage mapping.) ※Direct input (material base) is used when registering FOC order and activated when selecting the sales document type ZFA1 (FOC order). You can use it when registering FOC en masse per material code.
[Execution Screen 1] Enter the sold-to party/ship-to party. ① Enter the sold-to party and ship-to party and then press the enter key. (When you press the enter key after entering the sold-to party, the same ship-to party as the corresponding sold-to party is automatically created.) ② The remaining amount of current credit and the expected amount of credit to be used upon order of the corresponding customer (sold-to party) are displayed. ③ When there is a need to upload materials en masse, you can carry out an upload by downloading the Excel upload format.àEnter the sold-to party/ship-to party and click on the Format Download button to download the Excel upload file. (In this format, you can enter only the material and the quantity and upload materials en masse conveniently via Data Upload after filling out the format.) | |||
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[Execution Screen 2]Enter the sold-to party/ship-to party and enter the material/quantity. ① You can add an order entry row by clicking on the Add Row button. ② Enter the material to order and its quantity. At this time, Excel paste and mass uploading are possible.
③ You can check the allocation quantity (remaining quantity) of the corresponding customer/material. The allocation quantity corresponds to the quantity previously set in the allocation master. ④ The plant and the storage location are automatically determined by the system. When there is a special reason (after discussing with the PIC of logistic outbound delivery), you can modify the plant and the storage location. ⑤ The available stock in the warehouse of the corresponding material is displayed. (The stock in the plant/storage location set as default per material is displayed and when changing the plant/storage location manually, the stock quantity is changed to one in the corresponding storage location and displayed.) ⑥ Scale Qty:The order unit by which each material can be ordred is displayed. You can set it to control the order unit such as TA/BOX per channel, per material. (*When the order unit is registered for regular products in SAP ZSD10090, the corresponding information is interfaced to LEGACY and promotional items are controlled to be ordered by TA unit as default in the system.) ⑦ For items with which free goods are offered, the free goods information is displayed.The corresponding free goods information is registered in advance per channel and per material so that free goods item is automatically displayed in ⑧ Free goods detail if the order material corresponds to the condition where free goods are offered. (*When registering free goods in SAP ZSD00070, the corresponding free goods information is interfaced to LEGACY.) ⑧ You can check free goods details (F/G Details) for the order item. ⑨ Simulation/Save: After finishing entering the order, carry out ‘Simulation’ and save it. You can check the allocation, stock, used credit amount and other master information upon order in advance through the simulation function.
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[Execution Screen] Save after carrying out the simulation. When carrying out the simulation, you can check in advance the information on the amount, quantity to be confirmed and expected errors of the corresponding order. ① Qty to be confirmed: The quantity to be confirmed is displayed by checking the availability for the corresponding order. ② Net price, per EA, Net value, tax: The unit price, order amount, tax of the corresponding material are calculated and displayed. ③ The expected credit amount to be used of the corresponding order is calculated and displayed. ④ You can check if the simulation is successfully carried out. ⑤ When you finish the simulation and click on the Save button, the order is created. | |||
1.1.2 Order creation (Upload)
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① Upload: When having to register sold-to party/ship-to party/material en masse, use Upload. ② Download the upload format, enter the order data and save it under a separate name. ③ Attach the upload file and execute. In general, for sales order, the following 4 fields are mandatory: Sold-to party, Material, Order Quantity and Ship-to party. (Plant and Storage Location are automatically determined.) Fund Center, Cost Center, etc. are used when placing FOC order. - When you upload data, you can use EAN11 (EAN) codes (barcodes) instead of material codes. - You can enter remarks in the upload file, and the entered remarks are displayed in the transaction statement so that the customer could check them. |
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[Execution Screen 1]Execute the order upload.
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[Execution Screen 2] Order creation result
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1.2 Mass sales order creation [Non C&T] – ZSD70010
| Description | Create an order for items subject to GI by utilizing the Excel form. |
| Menu Path | |
| System | SAP R3 |
1.2.1 Mass sales order creation
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[Excel Form]
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① Create a SO for items subject to GI. When creating orders en masse, download the Excel form by clicking on the Format Download button which allows the mass SO creation. ② Sales Organization: Enter each company code. (Refer to the sales organization table below.) ③ File Location: Enter the location of filled Excel file. ④ Read Data: Enter the lines to execute in the Excel form. (From Line is 4 and To Line is 100 as default.) ⑤ Options: Create log file. (Check if the log file is created for the corresponding file and check the ATP. - Check the ATP (stock) for the corresponding file.)
[Reference] (1) When registering SO, you cannot create a SO in the following cases. ① In case where the sales view is not extended. ② In case where the selling price is not registered within the valid date. (2) The selling price which is reflected on SO is created based on the standard price of the condition master. (3) Save the SO and then check the SO document number automatically created. |
2. Order change
2.1. Sales order change – ZSD10020
| Description | You can display and change SO information. | |
| Menu Path | ||
| System | SAP R3 | |
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① Organization Info: Enter the information on sales organization, division and sales office that you want to display. ② Order Type Info: Select the order type that you want to change. 1) Order type classification according to the sales type - Order: ZA01~ZA04, Returns: ZR01, FOD: ZFA1,ZFA2,ZFR1,ZFR2 2) Order Reason - You can select the reason corresponding to the order type concerned to display/change after selecting the sales type. ③ Additional Info: You can display/change by entering the order creation date, sold-to party, ship-to party, material, etc. | ||
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[Execution Screen] Change sales orders. ①You can check items of which the order can be changed in Status/Message. (You can change in case of , ②Enter the quantity to be changed for the order detail that you want to change. ③Select the row to change (the row where the quantity to be changed is entered.). ④ Click on the Save button.
⑤When wanting to cancel the order, enter the reason for rejection in the Rejection field. When entering the reason for rejection, the corresponding order is considered to be canceled. Select the row concerned and click on the Save button after entering the reason for rejection.
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[Execution Screen] Mass order rejection (cancellation) ①When you want to reject (cancel) the order previously created, select the corresponding rows en masse and click on the Rejection Reason for Rejection button to reject or to cancel the order. ②When you click on the Rejection Reason button, a pop-up window appears asking to enter the reason. ③When you select the item corresponding to the rejection reason concerned, the order rejection (cancellation) is processed.
④ If you click the Save button, the order (the line item where rejection reason is entered) is rejected (canceled.)
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2.2. SO mass price change – ZSD77620 (Korea only)
| Description | When there is a price change per product in SO previously created, modify the price master information and then change the price of SO to the modified one. |
| Menu Path | |
| System | SAP R3 |
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Enter the basic information for price change (creation date, sales organization, material) and execute. | |
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[Execution Screen] When you enter the basic display information and execute, order details for the corresponding material are displayed. You can also check if DN/GI/billing are posted. | |
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[Execution Screen] Price redetermination After the price of a certain material is changed in advance (vk13, etc.), you can carry out the price redetermination. (※Change in advance the mass agent price of the material 111294071 from 3,575 won to 4,000 won.) ① Select the order to change the price. ② When you click on the Price Redetermination button, the SO document is updated to the changed price.
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[Execution Screen] Price redetermination You can check that the document number for price redetermination is created. | |
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[Execution Screen]When carrying out Refresh, you can check if the changed price is reflected. You can check that the confirmed amount is changed and reflected. (※The price of the material 111294071 is changed to 4,000 won and reflected, so the confirmed amount is determined to 132,000 won. –including VAT.) | |
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[Display document flow] ① When displaying the document flow, you can see that the existing billing document (107,250) is cancelled and a new billing document(120,000) is created. ② The original order is changed by reflecting the new price (120,000). | |
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[Check changes] You can check the price change history by displaying changes occurred in sales document. | |
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[Changes Execution Screen] When checking changes, you can see that the standard price of item in sales document is changed, the credit of the corresponding sold-to party is changed to new price and the unit price of the corresponding item is changed and reflected. | |
3. Order display
3.1. Sales order display– ZSD10030
| Description | You can display the SO information. (Order progress status display) |
| Menu Path | |
| System | SAP R3 |
3.1.1. Sales order display (Order progress status display)
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Enter the search conditions such as organization information, order type, etc. for the order to display and execute.
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[Execution Screen] Sales order display ① When displaying the order, you can check Order/DN/GI/Billing by stage through icons. ② You can go on to the Order Change Screen (ZSD10020) by selecting the Order Change Transfer button to change the order quantity and cancel the order (set the rejection reason). ③ In case of return order, you can go on to the screen for printing the expected return GR sheet and print it out. ④ The data layout can be changed by the user. If you change the layout and save it, data are displayed in the layout you have changed. (If there are some fields you don’t want to display, double-click on those fields and click “hide.”) |
4. Appendix
4.1. Order Type Mapping table
| Order Type | Order Reason | Usage | Description | |||
| ZA01 | Standard Order-Normal | General order | ||||
| A02 | Order]Join Membership | Paying membership subscription | ||||
| A03 | Order]Staff Sales | Staff sales order, abroad | ||||
| A06 | Order]Promotion Product Sales | Charged promotion order | ||||
| A07 | Order]Overseas Affiliate Claim | Order]Processing overseas affiliate claim | ||||
| ZA02 | Standard Order-Immediate Delivery | Urgent order | ||||
| ZA03 | Standard Order- Delivery Block | General order with DN block | ||||
| ZA04 | Standard Order-PO Creation | Direct delivery order | ||||
| ZA05 | Direct Order-Normal | A01 | Order]General | Sales result order in chain store | ||
| A02 | Order]Join Membership | Paying membership subscription in chain store | ||||
| A05 | Order]D2D Sales | SO-D2D sales office | ||||
| F07 | FOC]Beauty Point | Order by beauty point in chain store | ||||
| ZA06 | Takeover/Handover Order-Takeover | H01 | TO/HO]Takeover/Handover | Takeover/handover order-Takeover | ||
| ZA07 | Stock Adjustment Order-Normal | J01 | ADJ]Transfer | Sales return & resale-Resale | ||
| J03 | ADJ]Customer Change | Customer change-Resale | ||||
| ZC01 | Credit Memo Request-Amt Decrease | J04 | ADJ]Mileage-Sales Deduction | Mileage sales deduction | ||
| J05 | ADJ]Credit/Debit | Sales deduction | ||||
| ZC02 | Credit Request (Qty.)-Qty Decrease | J01 | ADJ]Transfer | Sales carryover-Deduction | ||
| J02 | ADJ]Redistribution | Result redistribution-Deduction | ||||
| ZD01 | Debit Memo Request-Amt Increase | J05 | ADJ]Credit/Debit | Sales increase | ||
| ZD02 | Debit Request (Qty.)-Qty Increase | J01 | ADJ]Transfer | Sales carryover-Amount increase | ||
| J02 | ADJ]Redistribution | Result redistribution-Amount increase | ||||
| ZFA1 | FOC Order-Normal | F01 | FOC]Promotion Sample | FOC order-Promotion sample | ||
| F02 | FOC]Promotion General | FOC order-Promotion general (regular product) | ||||
| F03 | FOC]Tester | FOC order-Tester | ||||
| F04 | FOC]Purchasing Sample | FOC order-Purchasing sample | ||||
| F05 | FOC]Sales Promotion | FOC order-Sales promotion | ||||
| F06 | FOC]Consumer Promotion | FOC order-Consumer promotion | ||||
| F07 | FOC]Beauty Point | FOC order-Same product delivery by beauty point | ||||
| F0A | FOC]Donation | FOC order-Donation | ||||
| F0B | FOC]AD Sponsorship | FOC order-AD sponsorship | ||||
| F0C | FOC]Entertainment | FOC order-Entertainment | ||||
| F0D | FOC]Welfare | FD1 | Regular | FOC order-Welfare-Regular | ||
| FD2 | Restroom | FOC order-Welfare-Restroom | ||||
| FD3 | Interview | FOC order-Welfare-Interview | ||||
| FD4 | Minibar | FOC order-Welfare-Minibar | ||||
| F0E | FOC]Beauty Treatment Training | FE1 | Consumer Trial | FOC order-Beauty treatment training-Consumer trial | ||
| FE2 | Trial performance | FOC order-Beauty treatment training-Trial performance | ||||
| F0F | FOC]Employee Education & Drill | FOC order-Employee education & drill | ||||
| F0G | FOC]Consumable Supplies | FG1 | Laboratory | FOC order-Consumable supplies-Laboratory | ||
| FG2 | Quality Control | FOC order-Consumable supplies-Quality control | ||||
| FG3 | Consumer Claim | FOC order-Consumable supplies-Consumer claim | ||||
| FG4 | Advertise shooting | FOC order-Consumable supplies-Advertise shooting | ||||
| F0H | FOC]Market Research | FH1 | Judgement | FOC order-Market research-Judgement | ||
| FH2 | Monitor | FOC order-Market research-Monitor | ||||
| FH3 | Build Strategy | FOC order-Market research-Build strategy | ||||
| F0I | FOC]Factory visit | FOC order-Factory visit | ||||
| F0J | FOC]Consumer Gifts | FOC order-Consumer gifts | ||||
| ZFA2 | Direct FOC Order-Normal | F01 | FOC]Promotion Sample | Chain store FOC order-Promotion sample, overseas | ||
| ZFR1 | FOC Order-Returns | F01 | FOC]Promotion Sample | |||
| F02 | FOC]Promotion | |||||
| F03 | FOC]Tester | |||||
| F04 | FOC]Purchasing Sample | |||||
| F05 | FOC]Sales Promotion | |||||
| F06 | FOC]Consumer Promotion | |||||
| F07 | FOC]Beauty Point | |||||
| F0A | FOC]Donation | FOC return order-Donation | ||||
| F0B | FOC]AD Sponsorship | FOC return order-AD Sponsorship | ||||
| F0C | FOC]Entertainment | FOC return order-Entertainment | ||||
| F0D | FOC]Welfare | FD1 | Regular | FOC return order-Welfare-General | ||
| FD2 | Restroom | FOC return order-Welfare-Restroom | ||||
| FD3 | Interview | FOC return order-Welfare-Interview | ||||
| FD4 | Minibar | FOC return order-Welfare-Minibar | ||||
| F0E | FOC]Beauty Treatment Training | FE1 | Consumer Trial | FOC return order-Beauty treatment training-Consumer trial | ||
| FE2 | Trial performance | FOC return order- Beauty treatment training-Trial performance | ||||
| F0F | FOC]Employee Education & Drill | FOC return order-Education & Drill | ||||
| F0G | FOC]Consumable Supplies | FG1 | Laboratory | FOC return order-Consumable supplies-Laboratory | ||
| FG2 | Quality Control | FOC return order-Consumable supplies-Quality control | ||||
| FG3 | Consumer Claim | FOC return order-Consumable supplies-Consumer claim | ||||
| FG4 | Advertise shooting | FOC return order-Consumable supplies-Advertise shooting | ||||
| F0H | FOC]Market Research | FH1 | Judgement | FOC return order-Market research-Judgement | ||
| FH2 | Monitor | FOC return order-Market research-Monitor | ||||
| FH3 | Build Strategy | FOC return order-Market research-Build strategy | ||||
| F0I | FOC]Factory visit | FOC return order-Factory visit | ||||
| F0J | FOC]Consumer Gifts | FOC return order-Consumer gifts | ||||
| ZFR2 | Direct FOC Order-Returns | F01 | FOC]Promotion Sample | Chain store FOC return order-Promotion sample, overseas | ||
| ZKA1 | Consignment Pick-up | Consignment pick-up order | ||||
| ZKB1 | Consignment Fill-up | Consignment fill-up order | ||||
| ZKE1 | Consignment Issue | Consignment issue order | ||||
| ZKR1 | Consignment Returns | Consignment returns order | ||||
| ZR01 | Standard Order-Returns | R01 | RE]General Return | R11 | Poor Quality | Return order-General-Poor quality |
| R12 | Aged Goods | Return order-General-Aged goods | ||||
| R02 | RE]Special Return | R21 | Special Reason | Return order-Special | ||
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| R23 | Store Reason | Return order-Special-Customer closing | ||||
| R24 | Order Error | Return order-Special-Order error | ||||
| R25 | FP Return | Return order-Special-FP return | ||||
| R03 | RE]Nonacceptance | R31 | Delivery Delay | Return order-Non acceptance-Delivery delay | ||
| R32 | Damaged | Return order-Non acceptance-Damaged | ||||
| R33 | Wrong Qty. | Return order-Non acceptance-Wrong quantity | ||||
| R34 | Defective Goods | Return order-Non acceptance-Defect | ||||
| R35 | Logistics IT Error | Return order-Non acceptance-Logistics IT error | ||||
| R36 | EDI Error | Return order-Non acceptance-EDI error | ||||
| R04 | RE]Claim | R41 | Product | Return order-Claim-Product | ||
| R42 | Non Product | Return order-Claim-Non product | ||||
| ZR05 | Direct SO-Returns | F07 | FOC]Beauty Point | Chain store beauty point cancellation | ||
| R04 | RE]Claim | R41 | Product | Chain store claim-Product | ||
| R42 | Non Product | Chain store claim-Non product | ||||
| R05 | RE]Customer Return | Return order-Customer return-Refund | ||||
| R06 | RE]Customer Return-Destruction | Return without physical stock in reverse direct purchase mall | ||||
| R07 | RE]D2D Returns | Return order-D2D sales office | ||||
| ZR06 | Takeover/Handover Order-Handover | H01 | TO/HO]Takeover/Handover | Takeover/handover order-Handover | ||
| H02 | TO/HO]Beauty Point Settlement | For settlement of customer return by beauty point | ||||
| ZR07 | Stock Adjustment Order-Returns | J01 | ADJ]Transfer | Return resale-Return | ||
| J03 | ADJ]Customer Change | Customer change-Return | ||||
| ZUA1 | Chain Store-Stock Transfer-Normal | Chain store STO | ||||
| ZUA2 | Chain Store-Takeover/handover-Normal | Chain store takeover/handover STO | ||||
| ZUR1 | Chain Store-Stock Transfer-Return | Chain store RSTO | ||||
| ZUR2 | Chain Store-Takeover/handover-Return | Chain store takeover/handover RSTO | ||||
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